- Feb 14, 2020
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This is only our second year with annual passes so we are relatively new to the process of booking passholder rates. Last year, we booked our hotel early and then had them adjust to the AP rate over the phone when it got closer to our trip. This year we booked the Hard Rock Hotel early for our September trip and at the time of booking, were again told to check for AP rates around 90 days before our trip. We have been checking the site for the last few weeks to see if they happened to pop up early but never saw any for the dates we are going (even for earlier dates or other hotels). Today two separate members of my party called Universal to ask about AP rates and both were met with very cagey, unhelpful responses - basically that the AP rates were all sold out but that they couldn't confirm if they were ever made available in the first place. We're wondering if this is standard procedure or if the high demand this year maybe made Universal decide not to release AP rates at all for certain dates/hotels. This feels a little disingenuous as hotel discounts are one of the listed perks for annual passes. I understand that they can sell out for specific dates at specific hotels and they are first come first serve but it seems like they never went up in the first place and now they are making it sound like they won't go up at all. Wondering if anyone here has booked an AP rate at Hard Rock for a fall trip or just if anyone has any more insight into this?