1. Welcome to the Inside Universal Forums! Make sure to sign up and join the community! It's fast, free, and easy! DO IT!

HHN Hollywood 2019 Tickets Discussion

Discussion in 'Halloween Horror Nights 2019' started by Freak, Jul 8, 2019.

  1. Spookies n' Stuff

    Spookies n' Stuff Member

    Joined:
    Oct 9, 2016
    Messages:
    600
    Likes Received:
    630
    Yeah, I had a similar experience with a friend who got his tickets discounted from his job.
     
    spectatuh likes this.
  2. spectatuh

    spectatuh Newcomer

    Joined:
    May 16, 2019
    Messages:
    10
    Likes Received:
    3
    Also, I know that general ticket prices rise closer to the date you’re going, does the FFP do the same or is it always $179?
     
  3. Spookies n' Stuff

    Spookies n' Stuff Member

    Joined:
    Oct 9, 2016
    Messages:
    600
    Likes Received:
    630
    Stays the same I believe, though they may stop selling it after a certain number of days of the event running
     
    spectatuh likes this.
  4. DTH

    DTH Member

    Joined:
    Nov 7, 2016
    Messages:
    738
    Likes Received:
    764
    I checked my work's discount page and I don't see the "no early entry" that was in bold last year. However, I feel weary just because I know that was a huge issue. For me, early entry is essential.
    Anyone else check their discount sites yet to see if there's any wording about no early entry?
     
  5. spectatuh

    spectatuh Newcomer

    Joined:
    May 16, 2019
    Messages:
    10
    Likes Received:
    3
    to be honest what I did last year was just call universal and ask. They may have you on hold for a bit but I figure it’s worth it just in case.
     
  6. ghostsarejerks

    ghostsarejerks Newcomer

    Joined:
    Aug 20, 2019
    Messages:
    22
    Likes Received:
    22
    If I buy General Admission but want to do Express is there an option to upgrade?
     
  7. Spookies n' Stuff

    Spookies n' Stuff Member

    Joined:
    Oct 9, 2016
    Messages:
    600
    Likes Received:
    630
    I believe they offer it within the park at universal plaza, though the guest services booth outside the gate might also be able to do that for you.
     
  8. rabbitsmoon

    rabbitsmoon Newcomer

    Joined:
    Jan 31, 2013
    Messages:
    21
    Likes Received:
    71
    Thinking of buying regular passes for 9/22 and upgrading at the park if things seems really bad. Any chance express will sell out before we get there?
     
  9. Fallow

    Fallow Veteran Member

    Joined:
    May 26, 2010
    Messages:
    2,921
    Likes Received:
    3,023
    It's very, very possible. That said... if you get there for early entry, there's a decent chance you can upgrade, but also a strong chance you won't need the express at all.
     
    rabbitsmoon likes this.
  10. DTH

    DTH Member

    Joined:
    Nov 7, 2016
    Messages:
    738
    Likes Received:
    764
    Gave them a call and all they said was "I don't think so" and they weren't very sure of the situation.
    So if anyone else wants to start calling them to figure that out and force them to get that sorted, that'd help!
     
    spectatuh likes this.
  11. Ryan

    Ryan Staff Member Moderator

    Joined:
    May 23, 2013
    Messages:
    4,369
    Likes Received:
    6,275
    So I had a very similar situation right now.

    I bought for October 10th, 2PM Day/Night a few weeks back. At the time I felt like I probably didn't need Express, and could just upgrade.

    Now I'm really thinking back on it, and I want the express. Hell, I want the Unlimited Express which is an option this year.

    There's a problem: it's only available as a bundle with tickets. And even worse, Unlimited Express is only available for the after 7PM ticket, and is not with After 2PM.

    So I ask over email if they can upgrade, the answer is no, I need to repurchase and ticket and call for a refund. So I call up USH and they tell me that I can not upgrade over the phone, or online period. Either I stick with After 2PM, purchase a one-time 2PM and call for a refund (already what a migraine) or take my chances and see if an upgrade for Unlimited Express is available since I wouldn't be able to upgrade with the one-time Express after 2PM, apparently. Maybe I would, maybe I wouldn't.

    This is outstandingly bad logic, especially for an event that's known to sell out its express ahead of time. I'm so frustrated right now that I'm just unsure of what to do.
     
    BernardMesa and Freak like this.
  12. bigclown94

    bigclown94 Newcomer

    Joined:
    Jan 16, 2014
    Messages:
    69
    Likes Received:
    38
    I agree that's very frustrating. I had the same kind of frustration with my GP Flex pay a couple months ago. The ticketing system really needs to have a rework.
     
    Ryan likes this.
  13. Ryan

    Ryan Staff Member Moderator

    Joined:
    May 23, 2013
    Messages:
    4,369
    Likes Received:
    6,275
    So pretty much I had to get a refund for the After 2PM Day/Night, bought an After 2PM Day/Night with Express One-Time, was redirected to onsite guest relations who finally told me I would have see about upgrading at the ticket window for Unlimited. What a headache. I have to add that the Orlando team that were manning the main call center had zero clue about Unlimited Express on the west coast, and were also surprised that it wasn't a main upgrade option like in Orlando.
     
  14. Supersuzie

    Supersuzie Newcomer

    Joined:
    Jul 23, 2019
    Messages:
    2
    Likes Received:
    4
    Just wanted to add my experience to this in case it helps anyone. I've only been to Orlando before so when the tickets first got released, I jumped on them and bought the after 2pm versions, planning to upgrade to express or RIP later, as per Orlando. When I realised my error, I got in touch with Customer Services via email and got the same answer as Ryan did above. So I took the risk and booked RIP when they were released (we're only going for one night) and then had to call for a refund. The people on the phone were great and the money was back on my credit card the next day (and I somehow made £4 in the currency exchanges - bonus!).
     
  15. Freak

    Freak Veteran Member

    Joined:
    Jan 10, 2013
    Messages:
    3,639
    Likes Received:
    4,642
    Location:
    No man's land: SoCal
    Disregard. Please delete.
     
  16. durka

    durka Newcomer

    Joined:
    Aug 2, 2017
    Messages:
    4
    Likes Received:
    1
    think that Express will be needed 9/21? Its a 2am night
     
  17. clippers6

    clippers6 Newcomer

    Joined:
    Jun 17, 2015
    Messages:
    28
    Likes Received:
    18
    Has anyone seen after 11 Express for sale at the event this year?
     
  18. durka

    durka Newcomer

    Joined:
    Aug 2, 2017
    Messages:
    4
    Likes Received:
    1
    It was available tonight, saw the sign, didn't see the price
     
    clippers6 likes this.
  19. IOA Explorer

    IOA Explorer Rookie

    Joined:
    Feb 3, 2008
    Messages:
    255
    Likes Received:
    284
    Location:
    Cincy > Atl > LA
    Do Annual passholders only get a discount on regular admission? I can't find any discounts for the frequent fear. I'm looking to get the full pass but I don't see a discount for passholders.
     
  20. SailwiththeTide

    SailwiththeTide Member

    Joined:
    Aug 1, 2018
    Messages:
    585
    Likes Received:
    831
    Location:
    Los Angeles
    If it’s like last year no discount for passholder on the frequent fear pass.

    Edit: logged in and there is no FFP discount but they have the killer deal for $89 that gets you Thursday and Sundays. Better for me as I only go those days.
     
    Last edited: Sep 23, 2019

Share This Page