Q: Will direct transportation to Universal Epic Universe be available from all Universal Orlando hotels?
A: Yes, guests staying at any Universal Orlando hotel can enjoy complimentary shuttle transportation to Universal Epic Universe beginning April 17 as long as they have valid theme park admission. Guests staying at Universal Helios Grand Hotel can access Universal Epic Universe via a dedicated entrance located adjacent to the lobby (valid theme park admission required).
Q: If I am a guest in a Universal Helios Grand Hotel on April 16, what can I do that day?
A: Guests can experience all that Universal Orlando has to offer at Universal CityWalk, Universal Islands of Adventure, Universal Studios Florida, as well as the amazing amenities and dining outlets at Universal Helios Grand Hotel. Several exciting celebratory activities will be held throughout the day, including the opportunity to meet Universal characters.
Q: I am a guest at a Universal Orlando Hotel – what exclusive theme park benefits do I receive at Epic Universe?
A: Guests staying at any Universal Orlando hotel can take advantage of a variety of exclusive benefits including complimentary shuttle bus transportation to the theme parks and Universal CityWalk, resort-wide charging privileges, complimentary merchandise delivery and more. Additionally, Universal Hotel guests will be able to enter Epic Universe up to one-hour prior to regular guests from April 17 through May 8 with valid theme park admission.