I'm still impressed that it appears (to me) that UNI listens to feedback and attempts to adjust. I do not know if these things came from feedback or anything, but as an example, last year, I recall being annoyed that I had to shut my Freestyle cup and stuff the straw inside the cup before entering a house.
I didn't say anything, but this year, the HHN Freestyle cups have a screw on top and a way to fold the straw on the outside.
This is only the 2nd year where we got Express and I noticed folks on here talking about FB groups complaining about Express waits...well last year, we once went through a house were the scanner wasn't working and they were just letting folks through. This year, when we were at a house where the scanner wasn't working, we were asked to take our ticket out of our lanyard...we saw them marking passes, not sure if the would mark our RoF as the tech finished rebooting the system our something right when we got to that point.
Just little things, but it impresses me that they seem to try. I am certain the 1st night AHS was scanning way up at the merge point, on my 2nd night, they scanned further back (which I think helps the line move a bit more efficiently.
I also noticed something missing this year which I assume is out of respect....
Just small stuff, but for some reason, it makes me think they care...