I totally agree.
This was my first year doing the experience, so I can't compare it to the previous year.
I went on Saturday, Sept 17.
I personally thought the food was delicious. The meat was tender and tasty, the sides were fine and the desserts delicious.
It's the scareactor part that killed me. We went when Tim and Jenn Tracker were there, as well as View from the Cheap Seats' Kyle and Zombie Chris (all of whom were very friendly, polite and unassuming).
We saw 4 scareactors - pumpkin man, myers, a gnarled wood monster, and a chainsaw geisha. "Chance" was also there (not Erin, of course).
I feel as though part of this was my fault. I wanted to book the dinner and did so at a kind of crappy time (5:15), which conflicts directly with my wanting to get to the event on time, so we didn't stay for 2 hours. Maybe an hour. I often hear that the "best" experience and most value comes from sticking around as long as you can.
With all of that said, we had to literally chase Myers down to get a photo. The other mentioned actors popped by once for a quick photo, and Chance stopped at our table for about 30 seconds. I thought to myself that it wouldn't be our only shot with her, but realized afterwards that the photographer took our "digital photo" while she stopped by the table to briefly insult us before immediately disappearing and not returning.
So, to get a group shot - we had to chase Chance down to do that at the end of our dinner.
At the end of the day, I thought the food was very good but I felt like I rushed myself - my own fault. Chance's interactions were almost non-existant, and I was shocked there was no "photo area" where you get your well-lit shots instead of your crappily lit selfies.
I was also quite disappointed that Erin wasn't doing the scareactor dinner, but by the time it rolled around I was absolutely positive she wouldn't be.
I wouldn't do this again, based on the high price tag.