I just remembered something I meant to mention in my write-up of my experience from Saturday:
I had my first encounter with bad service in the WWoHP. I was in the HH in line for Butterbeer. I was with two other people, and the bartender completely ignored me, even though I was at the front of the line. It was more like a clump of people...but I made eye contact with him a few times. My brother had to ask him (very loudly) "How much is Butterbeer?" He already knew, of course, because I'd told him. But it was the only way to get the guy's full attention. He took care of my brother and then continued to take care of two girls. He was obviously flirting, and I was getting pretty fed up of waiting nearly fifteen minutes for him to take my order. I had even put my stein on the counter....I'm a non-confrontational person. I admit, I should have said something. But a woman behind me confronted the bar tender and told him off, basically...
Besides that, I've been overly impressed with the service. That was the only blemish I've seen among the employees.