MORE SPOILERS BELOW
A couple of other things I wanted to mention about the soft open yesterday. First, Forbidden Journey did glitch while I was on it. I stopped for about 30 seconds while I was in the quidditch match. The projection shut down and suddenly I was in a sea of white. It’s amazing how disorientating that can be. When it started up again about 30 seconds later, the ride vehicle started to move but the projection never came back. After that, we moved into the Dementor’s cave and the ride functioned perfectly from then on.
Second, they were not running the attraction at full capacity. When I was in the loading area, I noticed several benches go by empty – all part of the technical rehearsal, I’m sure. The line did move very slowly, far more slowly than I remember the line in Florida moving, and I’m sure that’s the reason there was a 75 minute wait posted as I exited.
Thirdly, there should have been more information available about the land. The people behind me in line for Forbidden Journey weren’t even sure if it was a ride or just a walk through. I noticed Team Members throughout the area were trying to engage guests by asking what they’d done. When they asked about the Hippogriff or Olivander’s, people didn’t seem to know what they were talking about. While in the waiting area for the Olivander’s show, the Team Member asked us if any of us had been to the castle yet. No one had, but me, and one little kid asked if there was a ride in the castle. The Team Member responded that he didn’t know what was in the castle because he’d never been there. He’d lived his whole life in Hogsmeade and that the kid and his family would have to go up there to see what was there. Ok, I understand the whole idea of staying in character, but seriously? There are currently no maps or published information about the land at all. Couldn’t he have said something like, “If you go up there, you won’t be disappointed.”?
There were quite a few of us who seemed to know the lay of the land, but still many more who just seemed to be meandering around aimlessly, not sure where they were or what the place had to offer.
And I loved watching the people. One little kid, walking through the area, looking at everything with this manic grin on his face, looked like his head was about to explode. This one guy was walking through the express queue in Forbidden Journey just repeating, “This is amazing. This is amazing,” over and over again. There was another guy in Filtch’s Emporium saying, “I’ve never seen so many things I wanted to buy in my life.” And the kid chosen for the Olivander’s show, was completely buying into it, 100%. Priceless.