Okay, I still do not see how that doesn't create an absolute mess at the land portals, which was my initial point.At 6pm, the facial rec scanners at main entrance get turned off, and bollards/stanchions with the cameras embedded in them get plopped into place at each of the 4 land portals and turned on.,
It would be tested in the current parks at entry, express lines, park hop, and lockers to get all those kinks worked out,.Okay, I still do not see how that doesn't create an absolute mess at the land portals, which was my initial point.
Oh I'm sure Universal has a multitude of plans they think will help make the concept work.It would be tested in the current parks at entry, express lines, park hop, and lockers to get all those kinks worked out,.
Would not be surprised if open hub doesn’t start until a year after epic opens as extra meal capacity gets built and general ops are finetuned
Well wouldn't those buses be running along Kirkman? That wouldn't really interfere with parking at all. They could do pre-paid parking but I'm not sure how much that would help. Parks that use prepaid (Seaworld and BGT do it) still get long parking lines too.There are definitely solutions available: pre-paid parking (pretty much every regional park has it) for a quick scan-and-go, proper staffing, etc. When traffic causes a backup onto I4 during HHN consistently, that's an accident waiting to happen. Imagine in 2 years when they have double the buses running between EU hotels and the current campus.
Well wouldn't those buses be running along Kirkman? That wouldn't really interfere with parking at all. They could do pre-paid parking but I'm not sure how much that would help. Parks that use prepaid (Seaworld and BGT do it) still get long parking lines too.
It's a shame they're not set up to do it, but Europa park had you paying for parking *when you leave*, which I thought was a pretty brilliant set up.I'm sure the Portofino/Hard Rock bus will run through Kirkman, but the other resorts would probably find it easier/faster to travel through Universal BLVD.
SeaWorld/BGT operates like 2 booths (if your lucky) at a time lol - don't use them to compare operations please lol
I used prepaid parking at Hershey Park and it felt like I just ran through the booth lol
With Facial Tech, would be nice if you could go through a line and scan's your face and car's plate and let AP's just parkIt's a shame they're not set up to do it, but Europa park had you paying for parking *when you leave*, which I thought was a pretty brilliant set up.
Six Flags is rolling out a parking license plate reader system for passholders, and if they're doing it, I assume Universal could as well.
The issue with so many of these things is that it's great for people who know how to use it, but people will always get in the wrong line and cause issues with something like this. Just like the toll system lanes, someone ends up stopping in the lane when they suddenly realize they're not supposed to be in that lane.
It's great at the airport, and all the rental cars have them. Have a Sunpass/E-Pass/etc. lane, a passholder lane, and then a "I only pay cash so the government can't track me" lane.That’s what they should do. Use the sun pass system. If there was an issue with your pass. Bill in the mail.
I could see the late day open 'Hub', if this happens, becoming overly crowded during certain times of the year/events, and as the land's guests disperse into other lands/hub. And then, chaos. And it's not great policy/public relations to have to cut off admission to the area often. Mgt. too often becomes tekkie, instead of good common sense, oriented....I could see this blowing up in their 'faces' , and becoming a PR and Operations nightmare.
Imma be straight with you, none of this will ever happen. It’s a load of data that will tell them nothing new about the habits of guests, which will boil down to:I think people are missing the big picture here. Universal doesn't really care about capacity within an area which is part of the reason for the open hub. The goal is to make as much money possible and people love eating out in well themed/design areas with good food/entertainment nearby. Additionally, those guests don't impact the data Universal likely is trying to collect in the long term.
The photo validation factor though is the real bread and butter. They don't need to use it like disney use Genie+ because Universal can use this technology to track every moment of your day in a way that magicbands can not.
Ex 1: Guest A enters the park in 4 minutes, he turns right for HTTYD, he enters line 1 for ride attraction at 0934, gets on the ride at 1000, ride breaks down for 20 minutes while Guest A is on it. Guest A manages to ride and get off ride at 1026. Guest A then goes to Mead Hall, in mead hall buys Product A, Product B, Product C for guest A1, A2, A3 who are with him. Guest A1 eats Product A etc... end of day guest A goes to Guest services to complain about ride breakdown and is validated by the photo validation time stamps. (mobile order somewhat helps with allowing Universal to get this data but it still doesn't allow them to see who ate what)
Lets go to the one I'm likely seeing Universal use this more lilkely for seeing as they are becoming way more restrictive on Guest Assistance Passes (GAP) and adding barriers to access due to the fact express is a massive benefit to speak of and each person misusing GAP is a group of people not paying 119 dollars per person.
Ex 2: Guest B has Attraction Assistance Pass for IBS allowing them to get a return time for an attraction via the paper slip. Guest B gets time for attraction 1 which is 75 minutes at 0900. Guest B gets a return time of 1000 to return and get in the expresss line. Guest B decides to get in line for attraction 2 with a wait time of 45 minutes and never leaves the line to use the bathroom. Guest B heads straight to attraction 1 immediately after getting off attraction 2. Universal staff members stops them and ask if they are following the procedures of the Attraction Assistance Pass properly.
While they will initially use this for turnstiles overall, the benefits of tracking each guest and the habits and how they operate in each restuarant, shop, path, etc will allow them to make strategic long term decisions based more so in fact rather than surveys which is generally anonymous and no fool proof way to validate truth. It allows for guests who don't use things like magic bands etc to still track their purchases, their behaviors, and their patterns. It also can be used to help prevent fraud with people lying to get certain benefits and theft of people abusing services. Overall this is a treasure trove of data.
That being said some people might see this as a negative. OMG this company has so much information about me. Facts they do have a lot of information about YOU but this also allows them to create and develop ideas that cater to YOU and people like YOU. If the tracking shows 86% of guests regularly go thrill ride to thrill ride, they will build thrill rides because the path and the data shows that despite surveys saying oh they want dark rides. If they see a bunch of guests move from a ride straight to a restroom, they may take it that the ride profile is causing illness despite not seeing the damage in the buildings.
Imma be straight with you, none of this will ever happen. It’s a load of data that will tell them nothing new about the habits of guests, which will boil down to:
-People rode the rides
-They got some snacks/meals
-They maybe bought a t-shirt.
No one is going to be analyzing things to the microscopic level like this.