"Brown Shirts"? She shoplifted. Universal has a zero tolerance policy--and rightfully so, they've always needed it for over a decade to avoid being the "trashy" cheaper park option in Orlando (why they're so anal about alcohol as well). Does the mom have a cute story about why she didn't do it? Sure. So does every other convict sitting in jail. Security just did their job. It's generous of UOR to refund her tickets.
I don't know, would you really just leave the gloves out on display if you planned on stealing them? My daughter once walked out a Home Depot with a sprinkler head in her pocket, that we did not see her take. I mean it's not the same scenario but it's close. Futhermore, this is a guest that spent money traveling from IL to FL, and buying theme park tickets, why would she now steal? and right in front of her children?
I tend to believe the mother, sorry folks.
My issue is that, if her story is true, this is a guest that spent over $1000 on one day at the park and was clearly willing to keep on spending. If it was really just the gloves and she then told the security officer she was willing to pay, it just seems like an overreach on UORs part when it comes to policy.Granted, I could not watch the video so I have only read about the account.
But to me, fault lies more with the Store and area TMs than Security. If there really was an ice cream mishap, or this woman was clearly having an issue, someone should have stepped in for guest recovery. Then she likely never leaves the store and security never gets involved.
But once it gets to that point, it's hard to make exceptions. Everyone has excuses when they are caught. It's just too difficult to start trying to make distinctions.
I can understand banning them from the park for the day, but for a year? I mean there has to be some common sense involved when dealing with stuff like this. If this was a bunch of local teenagers, where the motive seemed more apparent, then I could understand the harsh sentence.
In this happened in a shopping mall, do you think mall security would ban this family?
I tend to believe the mother, sorry folks.
Based on the pics she has posted from that day of things she bought, i'm inclined to believe her.
I’m guessing there is more to this story.
I believe her because if you look online and on youtube, there are a lot of stories of people getting banned from Universal for similar reasons. This woman for instance. Pretty much same story.