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Waits and Uptime Reports - Hagrid’s Magical Creature Motorbike Adventure

  • Thread starter Thread starter Parkscope Joe
  • Start date Start date Jul 5, 2019
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Andysol

Andysol

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  • Sep 16, 2019
  • #681
gabe3235 said:
The app already has it listed as at capacity but the park doesn't close for another 5ish hours. Is this just a mistake on the app or is the line actually closed?
Click to expand...

Jeepers Reaper said:
It's closed. We got in line today at 2.10pm with a 120min posted wait time, actual was 65mins. When we exited the "At capacity" boards were out with the sign saying Ride Full. The line most definitely wasn't full, so not sure if they've closed early for maintenance.
Click to expand...

They’ve had much larger crowds than expected for this time of year.

I spoke with 4 of the Hagrid’s CMs and a manger while they were dumping lost and found and they me mentioned they take trains off throughout the day so capacity seems to slow. When they remove too many they sometimes close early.

Also, they mentioned that guests prefer the morning operation with earlier closures vs delayed openings. I suggested that earlier, but it was nice to confirm.
 
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MrTorrance

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  • Sep 17, 2019
  • #682
Andysol said:
I was there too. We were actually the very first people to ride today. Front row, first train, group of 8 with two 6 year olds in tow.

No running, very fast walking, but no lockers either.

There were 4 people in front of us, two went the long way in Seuss (HUGE mistake). The other two had a backpack, so we beat everybody.

Something we did learn from our Friday rope drop- on the right side of the big gate (if facing the park), you can line up in the very far left side which will eventually have an extra line as the handicap area will have a portable scanner.

Well, we went ahead and queued there knowing that. Then, as you’re in the front, be nice to the gate agent and ask them to scan all of your parties tickets before they announce the opening of the park. Then you can all just go on in.

Ended up riding Hagrid’s, Forbidden Journey and then the littles did hippogriff 5x while the bigs did Hulk 3x. Out of the park at 9:35am and on our way to DVC Vero Beach.



Honestly, it’s not too hard to predict at this point. If it’s open really late, it’s very likely to have a delayed opening. If it closes early, you’re gravy. Last night it closed at 4:30pm, so this morning wasn’t really going to be a question.
Click to expand...
How do you go wrong way in Suess if being led by TM?
 
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jrn14

jrn14

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  • Sep 17, 2019
  • #683
I think most guests would prefer the ride being open from park open to close :out:
 
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Andysol

Andysol

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  • Sep 17, 2019
  • #684
MrTorrance said:
How do you go wrong way in Suess if being led by TM?
Click to expand...

No TM leading. No one started leading until you got through lockers on both rope drops.

There were a few standing around to say don’t run in port of entry and then some at the start of queue at Poseidon’s.

jrn14 said:
I think most guests would prefer the ride being open from park open to close :out:
Click to expand...

Right?

Unfortunately, right now it seems to be one or the other.

We’re only a few months in, but it feels a lot like FoP. Lots of demand and a ride system that may never reach capacity.
 
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MrTorrance

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  • Sep 17, 2019
  • #685
Sign posted that Hagrid's will close early today
Dozens of people running right out of the gate, no TMs telling them to stop.
I got on 3rd train, no delay.
 
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Joel

Joel

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  • Sep 17, 2019
  • #686
We were there over the weekend and no one was telling us not to run, wayyyyy more people running this past weekend vs. the first weekend I rode a while back. Granted, there were way less people this past weekend; the line at 8:30am last Friday was about the same as the line at 7:45am a month ago.

EDIT: also, a month ago they opened the gates at 8:30AM and held at Seuss. This past weekend they open at 8:50AM and you go straight into the line.
 
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Cup_Of_Coffee

Cup_Of_Coffee

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  • Sep 17, 2019
  • #687
As someone who is planning to spend a week here this coming winter/spring, Hagrid’s running intermittently right now isn’t a huge worry for me. If I booked my vacation around this ride (which I did) and was only going to be here these 3 days in the foreseeable future, I’d for sure be upset. Hopefully going to ride this afternoon, but it’s definitely upsetting seeing this ride not work yet. New rides always have issues but we’re getting close to October. Really makes you think with all of the SWGE issues, opening this thing in August with most kinks worked out would’ve been best. Take all the positive theme park news while Disney drowns in the low crowds news for SWGE.
 
Parkscope Joe

Parkscope Joe

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  • Sep 17, 2019
  • #688
Andysol said:
We’re only a few months in, but it feels a lot like FoP. Lots of demand and a ride system that may never reach capacity.
Click to expand...

FoP has gotten much better depending on if they do evening After Hours events. FoP was a more fundamental design flaw than Hagrid, which seems more to be building the floor under them while they run. I’m going to kick some tires and see what’s up.
 
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Andysol

Andysol

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  • Sep 17, 2019
  • #689
Cup_Of_Coffee said:
If I booked my vacation around this ride (which I did)
Click to expand...

Me too.

Cup_Of_Coffee said:
opening this thing in August with most kinks worked out would’ve been best.
Click to expand...

They got a trip out of it from me and you, both. How many others? I think they made the right choice (from a financial standpoint, that is). :)

Personally, I still think they should have done a couple weeks of softs, but it is what it is. Hopefully they learn w/ JP, but I doubt it. The almighty dollar is more important than guest experience nowadays.
 
Teebin

Teebin

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  • Sep 17, 2019
  • #690
Cup_Of_Coffee said:
opening this thing in August with most kinks worked out would’ve been best.
Click to expand...

We must keep in mind that some kinks will never be found until there are hoards of people riding and running it hard.
 
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Parkscope Joe

Parkscope Joe

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  • Sep 17, 2019
  • #691
Teebin said:
We must keep in mind that some kinks will never be found until there are hoards of people riding and running it hard.
Click to expand...

Reminder they’ve been testing Hagrid since March and a last minute issue popped up in May. Sorta we’re always planned but never could because of that issue. Things *happen*.
 
Cup_Of_Coffee

Cup_Of_Coffee

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  • Sep 17, 2019
  • #692
I understand things happen, it’s unfortunate. But like someone said, I mean I’m here at Universal lol. And will be back for a full week and not 3 nights later next year. They’ve done something right!
 
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J

Junebug

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  • Sep 17, 2019
  • #693
Captain Tragedy said:
Definitely the breakdowns are an issue, but we got lucky overall this weekend when we actually got to ride. This would’ve been our third, possibly fourth ride, but Wednesday night it closed for capacity real early at about 5:30. Literally refreshed the app to show it closed for capacity as we were walking in the park. Then Thursday morning it had an extended delay, but we got the ruby pass and used that Friday. Both times we rode, when we were exiting, we saw trains stuck on the track.
Click to expand...
Sorry if I missed this info but what is a Ruby Pass?
 
Joel

Joel

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  • Sep 17, 2019
  • #694
Junebug said:
Sorry if I missed this info but what is a Ruby Pass?
Click to expand...
Basically if people have been waiting for a long time with no end in sight/definitively not re-opening the ride, they will give out a ruby pass for Hagride that can be used anytime for front of line access.
 
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N

Nemesis Inferno

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  • Sep 17, 2019
  • #695
Question answered
 
J

Junebug

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  • Sep 17, 2019
  • #696
Joel said:
Basically if people have been waiting for a long time with no end in sight/definitively not re-opening the ride, they will give out a ruby pass for Hagride that can be used anytime for front of line access.
Click to expand...
Wow, thanks for the info!
 
Parkscope Joe

Parkscope Joe

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  • Sep 17, 2019
  • #697
Talking to some people, sounds like Hagrid reaching “at capacity” will be occurring in the early evening for a few months as they have extended testing of the ride at night.
 
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W

WillQ92

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  • Sep 17, 2019
  • #698
Joe said:
Talking to some people, sounds like Hagrid reaching “at capacity” will be occurring in the early evening for a few months as they have extended testing of the ride at night.
Click to expand...
Thanks for the info- albeit a bit disheartening to hear.
 
jrn14

jrn14

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  • Sep 17, 2019
  • #699
that's a bummer, but honestly they need to do something to get this running the way it was designed to run.
 
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W

WillQ92

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  • Sep 17, 2019
  • #700
jrn14 said:
that's a bummer, but honestly they need to do something to get this running the way it was designed to run.
Click to expand...
At this point, one would be inclined to think that there is no light at the end of this tunnel. I am an eternal pessimist, though.
 
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