I realize that the bulk of the review is comprised of compliments, but the operations/guest misbehavior was so egregiously terrible that I really don't have much of a desire to return. You just don't close one of your premiere coasters on a Summer Saturday with no notice or explanation. I have never experienced line cutting or guest assistance abuse that so poorly impacts regular queues. The staff simply aren't trained to operate rides with crowds of this caliber. It really bums me out, because I have really enjoyed Knotts on my other visits, some of which were also during summer with moderate to heavy crowds.