Sapphire Falls Resort

[traveller]

For a stay of 8 nights the stay more save more will be cheaper than aph always.

 

[traveller]

 

[UNIrd]

Hello, gorgeous! Which room type is that?

 

[traveller]

sorry for the double pic, this was our room last week. I have more pics but having trouble resizing them. we were there for 7 nights in the hospitailty
suite. Best room/deal I have ever had.($116.00 a night).

 

[traveller]

This room was huge!, had 4 a/c controls, 4 sliding doors leading to a 40'
balcony, 2 baths, full fridge. We did not want to leave, special thanks to
Loews hotels for making this happen.

 

[Teebin]

You got all that for $116 per night?!?!? Goodness!

 

[Scott W.]

This room was huge!, had 4 a/c controls, 4 sliding doors leading to a 40'
balcony, 2 baths, full fridge. We did not want to leave, special thanks to
Loews hotels for making this happen.

That's an incredible deal! The room looks great. How was the view?

 

[Teebin]

For clarification, did you originally book the hospitality suite or was that a special upgrade they offered after you arrived?

 

[traveller]

I had booked a std room back in feb. with the food credit special.
I have gold status with loews you first, was upgraded to a lagoon
view. My wife had sent a e mail to guest services at Sapphire falls
to have something special for our wedding anniversary and they
gave us a king suite, then a few days before leaving our reservation
showed a std room, we called and they were sorry that it happen, but
the king suite was not available . The only room left was the hospitality
suite which we gladly accepted. The view was overlooking a pavilion
by the business center, with rpr in the background. They went all out
for us to have a great vacation. We were truly Blessed.

 

[Jon84]

So not something that makes the hotel good value really, it's a good deal of luck though!!

 

[UK-Trigg]

I had booked a std room back in feb. with the food credit special.
I have gold status with loews you first, was upgraded to a lagoon
view. My wife had sent a e mail to guest services at Sapphire falls
to have something special for our wedding anniversary and they
gave us a king suite, then a few days before leaving our reservation
showed a std room, we called and they were sorry that it happen, but
the king suite was not available . The only room left was the hospitality
suite which we gladly accepted. The view was overlooking a pavilion
by the business center, with rpr in the background. They went all out
for us to have a great vacation. We were truly Blessed.

Fantastic, great for you buddy :thumbsup:

 

[Shucker]

We stayed at SF a week ago. I would rank it the third best (HR, RP, SF, CB, Port) Here are my Pluses and Minuses:

Plus:
- Great Value for the rates. This hotel is going to own conventions.
- Really good food choices
- Great pool atmosphere
- Easy park access (lots of boats)
- Beautiful theming, right up there with port
- Friendly staff

Minus:
- No express (which I guess is good for the other resorts)
- Rooms are kinda small
- Longest check-in I have had staying on site (stayed on site 20+ time), room was not ready until 5, which is fine, but was told at 1 they were cleaning our room and it would be ready in 30 mins

 

[Teebin]

It would be interesting to know how much that vast suite actually costs.

 

[Skipper Justin]

It would be interesting to know how much that vast suite actually costs.

I saw the rate when I was booking mine. It was alfound 500$ a night with Aph discount.

 

[traveller]

It would be interesting to know how much that vast suite actually costs.

You know I had to check when they gave it to us, for our dates it would have been $650.00 average per night.

 

[UniversalCityFL]

Hurricane damage.

 

[ynnoj]

I had booked a std room back in feb. with the food credit special.
I have gold status with loews you first, was upgraded to a lagoon
view. My wife had sent a e mail to guest services at Sapphire falls
to have something special for our wedding anniversary and they
gave us a king suite, then a few days before leaving our reservation
showed a std room, we called and they were sorry that it happen, but
the king suite was not available . The only room left was the hospitality
suite which we gladly accepted. The view was overlooking a pavilion
by the business center, with rpr in the background. They went all out
for us to have a great vacation. We were truly Blessed.

Hope they upgrade us when we arrive for honeymoon :whoo:

 

[Yung1522]

Related to all of the housekeeping problems??

Housekeeping Manager - Loews Sapphire Falls Resort Job | RealEstateJobSite.com

 

[JPRA513]

Just got back from a 4-night stay. It was my first time staying on-site at Universal, so I cannot compare to other hotels/experiences, but I had a great stay and would definitely stay again and recommend to others. (Sorry if this is a little long)

Arrived around 1 in the afternoon, check-in was easy and they had a room ready to go. Stayed in a standard 2 queen room with the dining credit. Didn't have any issues with the room size, but there was only two of us so that probably helped. Room was very clean, only bit of damage I noticed was a cracked outlet cover.

The hotel itself is beautiful and we had great experiences at Strong Water, Dhrum Club, and Amatista. Didn't get to use the pool area as much as I would have wanted to, but it was very nice as well. The views of water taxi lagoon, the pool, and the waterfalls on the walk to our room were great.

Had some pretty cool views of Islands of Adventure from the room. Water taxis were extremely convenient, never had to wait more than a couple minutes for one (if at all). The staff was very friendly and helpful, so all in all a really great stay.

A few nitpicks:

I'll echo the sentiments about the barn doors for the bathrooms. They just do not provide any sort of privacy. They look nice, but having a door (and a fan that actually does something) would be better. I can only imagine how much worse this could be with more than 2 people.

And then lastly, we had a couple small problems with staff confusion over the dining credit because I chose at first to not authorize room charging since I was told I could still use my dining credit without authorizing room charges. Well, when we got down to Amatista just a few hours later we were told that they couldn't do the dining credit until room charging was authorized... Tried explaining it to our server but after going round and round in circles, I just told them to go ahead and call the front desk to authorize room charging if it would just save us the confusion the rest of our stay. I had gotten a beer anyways and was going to pay for it with the same card attached to our room. Our server sorted it all out and we were good to go - found out later that I even got the beer covered with the dining credit so there was a silver lining.

Skip forward a couple days, and I was at New Dutch Trading Co. to grab a bagel and a coffee before hitting the parks and I was told by the cashier that they didn't accept the dining credit. Again, I tried to explain but only seemed to confuse her more. I ended up paying cash, but then went to the front desk to ask them for clarification. They told me that the confusion was arising from the dollar symbols they put on room keys that don't have room charging authorized and that it's been going on for a little while, but that in any case the cashiers should at least know to call the front desk in those situations. The girl from the front desk ended up walking down with me to get me a refund which was nice.

Other than those two instances, I ordered room service twice and didn't have any further trouble. But I just figure that should be something they'd have figured out by now since it's been about 3 months that they've been open now.

Aside from those couple of nitpicks, I did really enjoy Sapphire Falls and definitely recommend it!

 

[Mad Dog]

Earlier today I was looking at various weeks in late April & May to possibly book for 2017. Looks like rooms are booking up fast. There were many dates where availability of the standard rooms, (garden, pool & lagoon views) were limited. There might be something big going on, since Portofino, RP & Hard Rock room choices were also limited on a good number of dates. If anyone is looking to book during that time period, it might be wise to start looking at dates fairly soon....My, how things have changed at Universal in a matter of a few years. In 2011, 2012 & 2013 I could book any onsite hotel, and get a good choice of rooms a couple of weeks before leaving. Not anymore. And there's way more rooms, to boot.