Knott's Marketplace is also doing a GREAT job. It's great to go there. Part of me wants them to keep the Marketplace the way it is now even after theme parks eventually reopen.
Downtown Disney... I'll give them credit that they are doing all they can, and the employees are very kind. Loved having actual handwashing stations around. For me, the biggest issue there is really the other guests. There's a certain percentage of Disney guests where their enthusiasm/entitlement for things Disney overrides common sense and courtesy. Certianly not all, but enough that I didn't enjoy myself as much. Also, aside from World of Disney (which often gets huge lines just to get in), I find there just really isn't even that much to do at Downtown Disney.