Epic Universe Ticketing Info, Advice, & Speculation

[Stonecoldfreak1]

I got one email to confirm my purchase... Was I supposed to get more? And a lengthy visit to customer service on my one visit to Epic Universe is what I'm trying to avoid. I'll probably just end up calling customer service soon to verify.

I guess I find it weird because every other time I've purchased a ticket from Universal or Disney, there's zero doubt in my mind, the ticket is clearly visible, instructions are laid out. But here I've got nothing in my app or email for instructions, just "you purchased this, here's your confirmation number that you purchased it." There's no indication that it's tied to my or my girlfriend's AP.

Also the fact that the email says "Error! Filename not specified" doesn't give me any comfort... Was there supposed to be a PDF?

This is what happened with me and guest services said it'll be linked to the AP. I'd still be calling for piece of mind though.

 

[RFRees]

This is what happened with me and guest services said it'll be linked to the AP. I'd still be calling for piece of mind though.

I ended up calling and they verified that it's on there. Definitely needed that piece of mind as you said.

So weird that they didn't at least send an email to follow up with instructions / etc, to alleviate anxiety, prevent confusion, and hype up a paying customer, but oh well.

Also, I asked if any AP benefits apply to Epic (eg free parking, discounted food, etc) and they essentially said 'at this time no, but that could change by the time you visit.'

 

[HalfGlass]

I bought the ticket with my now expired AP…that I threw away since I bought a new one…