Crazy that we're all given the freedom to react and voice our opinions in a respectful dialogue, just as you did.
I worked at the Hollywood park and was a scare actor for several years there. I did it because it was fun and it helped equip me with the tools to deal with all types of people. From the creative side, I'm not sure if Murdy has always been this way, but he had clearly reached rockstar status and it would be on full display. Since he is/was in the film production world as well, he was also very charismatic and charming, just like some of his brothers and sisters at Orlando's event. However, where they differ in my opinion, is Murdy seemed to become the story, rather than the event. Every scareactor orientation, I'd roll my eyes, because he would be on stage putting on a show for us, while his quiet(and awesome) counterpart, Chris, watched from the sideline. It felt like he was using the procurement of the IP's to have the ability to schmooze it up with rockstars and celebrities, rather than make a quality place to have fun. And therefore, the event as a whole feels like it's haphazardly put together. Time and time again we hear the echoes of the same thing come from the mouths of those that created the content from which the mazes are built. There's a reason why their budget decreases every year and maybe it's time to hit the reset button again.
Having been to Knott's, Haunted Hollywood Sports(RIP), Dark Harbor, etc., the difference in quality/care is night and day.