We did the combo tour today and our tour guide was Connor. He did a great job covering the material.
AM was Run, TWD, and Asylum.
PM was M&M, (AWIL puppet selfies), BC, and FvJ.
We finished about 3:15 and would do it again in a heartbeat. Now Finns getting ready for tonight. It will be a long day.
Did you ask why they were not touring "Insidious"?
Upgraded from RoF to FFPP without a peep so I'm really confused why no one had a clue before the event and wouldn't give a straight answer.
I upgraded it last night on a Saturday. It's something in the computer so idk. It just goes to show that different people think different things within customer service.Just wondering if you went the 2nd or third Saturday? My family had such a great time, they convinced me to go again last night, we had gone to guest services (talking with some team members over the last few trips gave us the impression that guest feedback is real big with UOR, so we stopped in to report some members that surprised us with what we felt was exceptional service)...anyway, saw more than a few folks being told they could not upgrade since they were using the RoF on a night that FFP would not allow.
When leaving the parks today, my family suggested we return for my daughter's birthday...so we figured we would stop and ask...we were told we couldn't upgrade since we used the tickets on those couple of Saturday's that were not valid for FF...so I assume it has been a little hit or mis this year?
Thanks, was just wondering as you made it sound unquestioned, I saw folks getting it done, but they were there to complain that someonelse told them no. Me, I feel we got our monies worth and went enough this year...I really did not want to try and make it up there for a Friday night, so being told no made it easy to decide that we have had enough this year.I upgraded it last night on a Saturday. It's something in the computer so idk. It just goes to show that different people think different things within customer service.
I had no issues redeeming my ticket yesterday. Only took about 3 minutes.Is it just me or is the free Premier Pass ticket for HHN process real antiquated? Unless we had a real slow one, the girl took about 10 minutes per person in our group to complete this transaction. This is in addition to the time spent waiting in line. It's 2015. They need to streamline this bad.
Check out my report and pics from the Unmasking the Horror tour:
Unmasking Halloween Horror Nights « Orlando United