e Orlando Eye remains still Friday morning after an undisclosed problem shut down its operation Thursday morning.
lRelated The Orlando Eye is closed after "irregularity"
TOURISM CENTRAL FLORIDA BLOG
The Orlando Eye is closed after "irregularity"
SEE ALL RELATED
8
The 400-foot wheel typically opens for business at 10 a.m. but was not in motion at that point today.
"The Orlando Eye is currently closed due to a technical issue. We hope to resume flights soon," reads a post on its website.
The International Drive attraction closed Thursday at about 11 a.m. when the operating system "indicated an irregularity," according to the attraction's spokeswoman.
"As a precautionary measure, the decision was made to temporarily cease operation of the Orlando Eye and investigate further today," said Orlando Eye management in a statement. "Our engineering team is working to ensure everything is operating properly and will return the wheel to full operational status as soon as possible."
The company made no additional comment on Friday. The Orlando Eye's Twitter account and Facebook pages had no posts for a 24-hour period and did not address the closure.
It is unknown if anyone was one the wheel at the time of the stoppage. No other details were released.
The Orange County Fire Rescue Department, who has staff trained for emergencies at the Eye, did not have to respond to the malfunction, the department's spokeswoman said.
Potential riders were notified of the closure on the attraction's website with a small alert at the top of the homepage.
The attraction, one of three operated by Merlin Entertainments Group, is located in the I-Drive 360 entertainment and retail complex at 8445 International Drive.
Madame Tussauds wax museum and Sea Life Aquarium, located in the wheel's terminal building, continued operating as usual, according to a company spokeswoman.
Attraction officials took to Twitter on Thursday to respond to guests upset they wouldn't get to ride. Guests worried they would lose money were told pre-purchased tickets are good for 30 days.
Riders who cannot reschedule a trip on the wheel will get a refund, according to the Orlando Eye's official Twitter account.
cdineen@orlandosentinel.com or 407-420-5414
Copyright © 2015, Orlando Sentinel