"'Our experience, which is backed up on ‘In the Heights,’ is that if the movie hits a high level in theaters, it hits a high level on the service,” Goldstein told the outlet. “If it hits a low level in theaters, it hits a low level on HBO Max. They’re really very comparable.'
That suggests that “In the Heights” failed to draw a big audience on HBO Max in addition to striking out with ticket buyers. And that’s a problem."
Since "In the Heights" fell short of box office expectations, it would be easy to point to its hybrid debut on HBO Max as the culprit.
variety.com
This just isn't proving to be popular. No stars, no "hit" songs, weak plot, and coming in at almost 2 and a half hours. Just does not scream must see to me and probably general audiences.
Most likely box office scores for this year's musicals will be In The heights << Dear Evan Hansen <<< West Side Story