I watched the video this week. I'd known about Jenny for a while, but I can't recall ever seeing one of her videos. This was excellent. I have seen a lot of criticism online about it not being fair, or people defending the experience because they personally had a great time.
I felt that her critique was extremely reasonable and honestly, it felt much more like an "every persons" review which is kind of refreshing. The last few minutes of her video is a wonderful breakdown about the current issues with Disney as a company at least at it pertains to its theme parks. Brilliant work.
I never had an interest in this thing, even as a lifelong Star Wars and Disney Parks fan. Her review highlights what could have gone wrong (as much of it did for her) and why it should never have happened on something that is billed as a premium experience. As she put it, they basically built this hotel and gameplay around a broken app.