The general public primarily aren't hard core theme park fans who spend a good proportion of their life monitoring fan sites. Someone going on a vacation shouldn't be expected to immerse themselves in every little detail of the nuances of that trip. It's up to the corporation running these theme parks to keep it simple, and easily understandable, so the average family can have an enjoyable vacation, in return for the big bucks they are spending. Disney's over complicated, and often confusing agenda, is the problem, not 'stupid guests', which is a term that shouldn't even be used.....Genie plus is so complicated that even some theme park bloggers have problems understanding, and explaining, it's usage.