Performer: (Culinary Operations- Antarctica)
Requirements and Competencies
This position requires a friendly, outgoing and guest-focused person with some basic performance and public speaking experience. Strong verbal skills are required. The job will require rehearsal under the guidance of an Entertainment director, as well as dialogue memorization. Some comedic improvisational ability or experience is preferred, as the team member will be interacting with guests in a loosely scripted, freewheeling, and entertaining way.
Must have some basic performance and public speaking experience
Must be able to memorize and deliver dialogue as directed
Must have excellent verbal communication skills
Must have a high school diploma or equivalent
Must be at least 18 years old
Must be able to complete and pass all training for Culinary Department, including RCS Responsible Vendor Training
Must be able to train on and properly use protective gear
Must be able to stand for entire shift, up to 8 hours and move freely around work areas
Must be able to lift and carry up to 40 pounds
Must be able to push/pull up to 25 pounds
Must be able to bend, reach, twist, and turn with complete flexibility
Must be able to work in all weather conditions and temperature extremes
Must be available to work varying shifts/hours based on business need, to include opening, mid-, and closing shifts; nights, weekends, and holidays
Desired Qualifications
Some comedic improvisational experience preferred
Theatrical acting experience preferred
1-2 years guest service experience preferred
Primary Responsibilities
To enhance guest experience and thematic atmosphere of Antarctica venue by energetically portraying a costumed character who will help create an entertaining atmosphere through interaction with guests.
Follow scripted themes appropriate for the character and venue.
Participate in rehearsals, feedback sessions and discussions with Entertainment Creative Director.
Adapt approach as needed to match guest needs
Interact with guests by greeting and providing excellent service
Operate cash register for cash or credit card transactions
Take and fill food and drink orders, ensuring correct portions, temperatures, and proper plate presentations
Restock cold line (e.g. desserts, salads, sandwiches) and dry storage items (e.g. cups, plates)
Prepare and carry vending trays in stadiums, selling food and beverages using cash transactions, if assigned to stadium area
Keep all assigned areas clean and sanitary, including emptying trash, sweeping, mopping, washing dishes, and detail cleaning
Perform other duties as assigned