Amazing. One in apx. a hundred million riders, give or take a few, and probably a guest's fault. And having to make ride adjustments because of that, probably at some lawyers opinion. This litiginous stuff gets weary.
I wouldn’t put it past some idiot to try and replicate it if Universal didn’t address the situation.
Sue them, go to court, argue that they knew it was a design flaw and they were negligent, limp away with a few million dollars.