- May 18, 2010
- 121
- 5
Colleen, that is the kindest most thoughtful revelation of what was probably and hopefully true. It was just a bad day for the TM. Your attitude should inspire us all to be kind and look for understanding where it might be sometimes hard to find. I feel like I just went to church!
Wow, made me re-read some of my posts today. Maybe I do sound like I am preaching. I don't mean to. It's just how I feel. Then again I am relieved that our vacation went so well. You and a few other will remember I had a meltdown about my apprehensions of our trip about 4 months after I booked it. Everything seemed to be falling apart compared to how it was originally planned due to the advertisements. Had it not been for the helpful information I received in this forum I think I would have cried my eyes out at the entrance gate then let the days unfold as they will.
Colleen, I think every person who works in customer service would love to have you as their customer!
I've been meaning to ask for sometime...we've talkngn a lot about rides and Merch...but what is everyone's favorite window display??? Animated or not...
Everyone working with the public has my sympathies. The majority of those employees who deal with the public directly are not paid a fraction of what they must indure due to the public not understanding what they purchased or what was advertised. If I have a real problem where I believe I am right and the company is wrong I will take it up with management, where they are paid to listen to my complaint. I would never take it out on someone who is there to serve the public. They surely receive enough rude customers in their daily routine which they do not deserve as they do not make the rules.
My eldest daughter really enjoyed the musical instrument window as she plays the violin. Her second choice is the window with the Quiditch case and the missing piece. The conductor was strolling around the area and my daughter said "Hey, the ****** is missing." The conductor was leaning over the window behind her and said "always be on the look out that ******. It pops up everywhere." He also said he liked her 9 3/4 hat! My youngest just said the Quiditch window was her favorite for the same reason...the conductor told them to look out for that "certain" item.
I loved all the Zonkos and Honey Dukes windows....expecially the "hidden" Honey Dukes windows (two of them). Then there is the window inside the 3 Broomsticks which during a long line can make you want to sit down and my eldest daughter did. The interior of that window along side her and the back drop of the owlery, that was fantastic.