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Universal Parks and Resorts & Facial Technology

Nick

Staff member
Moderator
Sep 22, 2011
21,847
Orlando
I think it’s a fair question. By the time facial recognition tech is feasible on the scale a theme park will need, privacy concerns will have likely shifted.
It was always understood that companies had our data if they wanted it... but to hear "privacy concerns will have likely shifted" is concerning even to me, and I normally don't think twice. I know they want to do tracing for the virus (which is understandable), but I don't think that should all of a sudden mean that we expect our facial recognition to be gathered at a theme park. There's something a little too Westworld about that and is unsettling to think about in a way.

I know they probably have most of the same info now anyway, but there's just something about giving up your facial ID that has a little bit too much of a "robots taking over the world" vibe for me.
 

Alicia

Premium Member
Jul 17, 2014
9,961
Orlando
Universal patented some neat tech that would allow guests to set up the facial recognition themselves when they arrive. They scan their ticket for the first time at a self serve kiosk, and it takes their photo, and saves it in a database with their ticket info. Then, they just walk into the park. It’s pretty neat. It could also lead to hands free payments at shops, dining plan redemptions at dining, Express passes, etc., all without ever having to reach into your pocket.
 

Nick

Staff member
Moderator
Sep 22, 2011
21,847
Orlando
Universal patented some neat tech that would allow guests to set up the facial recognition themselves when they arrive. They scan their ticket for the first time at a self serve kiosk, and it takes their photo, and saves it in a database with their ticket info. Then, they just walk into the park. It’s pretty neat. It could also lead to hands free payments at shops, dining plan redemptions at dining, Express passes, etc., all without ever having to reach into your pocket.
So what MagicBands do, except with your face.
 
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Nick

Staff member
Moderator
Sep 22, 2011
21,847
Orlando
Pretty much.
I gotta admit, it would take a lot less infrastructure work to do this than it did for MM+, but I still have concerns on the privacy end. Again, maybe unfounded, but I feel like we can’t just keep moving the goal posts with privacy concerns.
 

quinnmac000

Veteran Member
May 14, 2014
5,538
Seoul, Korea
Even if face tech isn't installed...theme parks do have CCTV which do have the ability to track people throughout the park. The concern is kinda moot point.
 

tielo

Veteran Member
Nov 9, 2013
2,147
The Netherlands
As a former IT guy I am confident to say this is like using the finger scanner. The finger scanner doesn't log you fingerprint but a set of point on your fingerprint. These points are matched with a system. To speed that system up it only will have a very limited data set (does this profile has a ticket yes/no).
Your facial details are like a fingerprint, unique. It's about how far your eyes stand apart and how the relation from your chin and your mouth is, stuff like that. It only looks at certain points and log them as an algorithm.
I'm sure team members with tablets will have a bit more information to access if needed (say your photo and name) if the system fails.
Only problem I see is with twins, their facial features are extremely close.
As long the data is stored secure it's as safe as any other system there is.
 

Scott W.

Premium Member
Feb 26, 2014
13,150
Glasgow
If Disney World move to the same entry system as Disneyland, they take your photo as soon as you enter the park and match it your ticket. They will also have your face matched to your magic band if you get any on ride photo. Universal will also have your photo if you are using Express Pass.

Social media eased the public into freely showing what they look like. I don't see it as a big deal.
 
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GadgetGuru

Premium Member
Dec 2, 2011
2,418
Seattle, WA
Short-term, facial recognition is dead. You can’t do facial recognition on people wearing masks. It’s a problem for anybody with a phone with Face ID.

Long term, I think masks will kill facial recognition. I think we’re going to see more people wearing masks when they’ve got a cold. I wouldn’t be surprised to see more phones switch towards fingerprint scanners
 
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shiekra38

Legendary Member
Dec 13, 2009
11,463
Florida
Even if face tech isn't installed...theme parks do have CCTV which do have the ability to track people throughout the park. The concern is kinda moot point.
The same thing happened when then started scanning your fingerprints...Technology comes with conspiracy

See: 5G towers
 
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tielo

Veteran Member
Nov 9, 2013
2,147
The Netherlands
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GAcoaster

V.I.P.
Nov 30, 2012
4,117
Orlando
I saw Amazon is discontinuing theirs for use by police departments for one year. Apparently it had issues with mi-identifying people of color.
 
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