The problem with Transformer is that you're supposed to be soldiers but instead you just did nothing while you're on Evac, like he's doing most of the work. We couldn't have a gun or something to shoot the bad guys with, since we're supposed to be soldiers, not civilians. In Spider-Man, you're civilian tourists and visitors being sent to do Jonah's work, and that's perfectly expected the villains attack you since you don't have the superpowers as Spider-Man does. Plus, the story in TF is a bit of a mess as opposed to Spider-Man where it offers clue what really happens next.
It's such a great atrocity that the Spider-Man attraction never came to Universal Studios Hollywood. Could make a killing in the park especially Marvel movies whether from Disney, Fox, or Sony are very popular nowadays.