Redd Rockets has a reputation of being kinda crappy, except their fusilli pasta.
Oh, and I agree with you there!!! When a ride breaks down and USH or there is a small delay, you can't best USH's procedures and service. Free snacks, gate A or drink passes, etc.
At Disneyland, the only ride I've seen this happen in is Radiator Springs Racers. They give you a return fast pass.
Every other ride that breaks down, they say "too bad" and kick you out of line...even if you're right by boarding and already waited an hour. Disney sucks in that sense.