Mad Dog
V.I.P. Member
I usually don't like to see when companies turn blindly to the numbers and efficiency guys to make their decisions. Especially with something like theme parks that are the sum of all the little stuff and big stuff, and the 'guest experience' is important to what happens in the future.. Not everything can be judged on whether the bottom line is a plus on every factor. That's what happened to GM in the 80's . CEO Smith and the accountants bottom lined everything, and GM spent a decade falling from their dominance in the industry. Same type of thing was happening with Chapek and McCarthy. That's the way those predators like Blackstone and other investment groups operate. They suck all the creativity out of the companies they purchase, bottom line everything, and the end result is a company that's a shell of what it was. They make a ton of money initially for shareholders but leave something lesser in it's place after all is done. It's a troubling factor if that's the case, and doesn't bode well for the guest experience, since that's not important to the number guys.There are a lot more decisions rooted in either work from consultants or via an internal efficiency/capacity team now than there were pre-COVID. I won't offer if that's a good or bad thing but it's certainly easier for a senior leader to make a decision based off a financial number right in from of them that's been scienced out.
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