Just like everything said on Theme Park Review, I read that and said "completely wrong." (Not a fan, can you tell?)
Here's the thing- I couldn't be further from a Star Trek fan. Hate every version of the series, the characters, the properities, just don't care for it. As such, know very little about it and it's backstories. I've always thought Star Trek: The Experience (speaking of course more in terms of the original Klingon Encounter and less about the second Borg Invasion attraction) was easily one of the best themed, most immersive, most enjoyable attraction experiences in the entire world. Absolutely loved it. Paid top dollar to do it quite a few times. Again, not at all a Star Wars fan. They did it right - and in the same sense, Universal did it right with Wizarding World. Everything is easily recognized as something that "could be" in one of the films if you've even seen one of the commericals for one over the years - and if you've read the books, everything is definitely identifiable.
Don't worry about that review. Honestly, just don't read TPR. Life will be better