I have to say that my stay this past week at Cabana Bay was really not that great. First time onsite and I had heard great things from this site. But we had issues with bad customer service. Never seen so many unfriendly people, especially at the Starbucks and the food court area. It almost seemed like they hated tourists. A lot of unfriendly eye rolling and looking away when you smile or speak, etc. We loved the atmosphere over at Sapphire Falls so much better. The ONLY reason to pick Cabana Bay is for the bigger room. But even that is not that great because Cabana Bay has the sliding glass doors and the people in the other room can still see the light from the tv in the living room, so it kind of defeats the purpose. Also could hear the lady in the next room over clearing her throat at night. Loved the lazy river though. Maybe we just picked a bad week.