Yeah.. reports like these are why I haven't been back to Universal since re-opening. Yet I've been to Disney 3x, including this weekend. Which by the way, for a Labor Day Saturday at DHS, was not anymore crowded than weeks past, longest posted wait time as MMRR at an overinflated 60 minutes, and mask compliance was near-perfect save for some kids who were quickly reminded by CMs. It CAN be done safely and without compromise to the guest experience but Universal continues to walk a fine line.