With the canceled days, performers are now being asked about working Monday’s and Tuesdays.
With the canceled days, performers are now being asked about working Monday’s and Tuesdays.
Don’t expect those days to be highly staffed. Lots of people saying no already. I’d expect a lot of holes per normal when they do Monday/Tuesday makeup days.Universal said they'll add days for Premier pass holders, so I imagine they'll add days in late October.
Wait, they’re actually doing that instead of just honoring the original ticket?Anyone else find it a bit tacky that guests with tickets for the 28th/29th have to pay the difference to attend another date if its more expensive?
That's what they're doing according to their Twitter Account. Has anyone had better luck talking to Guest Services about it? I'm currently on hold approaching two hours.Wait, they’re actually doing that instead of just honoring the original ticket?
Wow.
After two hours of holding, I did not have better luck. In fact, they are sold out of express passes this weekend. I will try to make the best of it, but this is a huge bummer since this is my once a year trip to HHN.
I can confirm - switched from Thursday to Saturday and paid an additional $37. Unreal.Wait, they’re actually doing that instead of just honoring the original ticket?
Wow.
I can confirm - switched from Thursday to Saturday and paid an additional $37. Unreal.
Don’t expect those days to be highly staffed. Lots of people saying no already. I’d expect a lot of holes per normal when they do Monday/Tuesday makeup days.
Probably should have…I Would’ve fought it with a supervisor. Seems unfair.
can they remove it?I Would’ve fought it with a supervisor. Seems unfair.
I'd still call back...the rideout team is working. If you get push back, escalate, hold your ground and be polite but stern.
I just received an email from Universal regarding refunds and such. They seem to be doubling down on that extra charge..
"Travel plans booked directly with Universal Orlando for Wednesday, Sept. 28 and Thursday, Sept. 29 can be altered without any cancellation or change fees imposed. If you reschedule your tickets to a higher-priced date, you will be required to pay the difference in price."
Man, that is really unacceptable and poor service.
Man, that is really unacceptable and poor service.
Yeah just bite it for the price difference and upgrade the tickets to any night of HHN.
New head of operations for the parks.What is it with hhn this year? So many little things feel off .
So, heading into 2020, the HHN team was Charles, Patrick, and Blake. Charles was the “lead” but he split house direction responsibilities with Patrick while Blake focused on Streets. This has actually been the set up for several years; Mike was predominantly oversight of the event (the lead).I don’t wanna derail the thread so forgive me Brian but I have just one (guess two) more question(s). Is Charles still a designer for the houses now, or is someone else sorta leading that? And also who is responsible for scarezones now? I know Blake was since 2016 but left I believe last year.