Rise of the Resistance - Boarding Passes/Uptimes (DHS)

Jan 31, 2013
624
Today should be interesting as the busy holiday week starts. The park is getting slammed and they are at group 80 right before noon. Also looks like they upped the standby groups to those over 125. I think it was 105 last week.
 

Nick

Staff member
Moderator
Sep 22, 2011
19,034
Orlando
Seems like the strict 7am hold until boarding passes go out is working a bit as less people are showing up at the crack of dawn from what i've been able to tell (as it gives you little to no advantage now) and Boarding Groups have been available until around 10am lately. Of course they could be increasing the amount they are giving out too, but that isn't the only factor.
 
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Mad Dog

Premium Member
Jan 30, 2013
17,583
Pittsburgh area
Blog Mickey reported a significant Glitch this morning concerning boarding groups. For some reason Disney let guests into the park without doing fingerprint scans. So, when guests tried to get a boarding group on the app, significantly large numbers were not able to get access since the app did not recognize them as being in the park. The small number of CM's stationed to resolve app problems were overwhelmed by this and not able to process the huge numbers of people the app wouldn't recognize as being in the park.
 
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Alicia

Premium Member
Jul 17, 2014
9,280
Orlando
Blog Mickey reported a significant Glitch this morning concerning boarding groups. For some reason Disney let guests into the park without doing fingerprint scans. So, when guests tried to get a boarding group on the app, significantly large numbers were not able to get access since the app did not recognize them as being in the park. The small number of CM's stationed to resolve app problems were overwhelmed by this and not able to process the huge numbers of people the app wouldn't recognize as being in the park.
Good news is, looks like they got it worked out. I think they may have halted signups until it got resolved too.
 
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Nick

Staff member
Moderator
Sep 22, 2011
19,034
Orlando
Blog Mickey reported a significant Glitch this morning concerning boarding groups. For some reason Disney let guests into the park without doing fingerprint scans. So, when guests tried to get a boarding group on the app, significantly large numbers were not able to get access since the app did not recognize them as being in the park. The small number of CM's stationed to resolve app problems were overwhelmed by this and not able to process the huge numbers of people the app wouldn't recognize as being in the park.
When it’s really busy, Disney sticks to tap-only a lot of times these days. Pretty sure both mornings I went to get a boarding pass they weren’t using fingerprints.
 

HandsomePete

Rookie
Jul 8, 2019
109
Date roll in their ticketing system is at 6am. If they advertise a 6am opening and the crowds became too large for the entry area, they have to let people in without a fingerprint or else it will think you came in yesterday.

Posting a 6am opening must have sounded like a good idea to someone, but it’s a terrible idea with demand what it is now.
 
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BigHouseFootball

Newcomer
Sep 12, 2019
54
Was there this morning bright and early and got boarding group 62 right at 6 AM...when I left the park to head back to the hotel at 6:10 they were already issuing back-up groups.
 
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Mad Dog

Premium Member
Jan 30, 2013
17,583
Pittsburgh area
Good article yesterday on the Touring Plans Blog about the boarding groups, with timing graphs etc. One interesting note is that they don't always start the day assigning numbers with the lowest single digit numbers for the boarding groups. One day the first group might be #17, another day it might be group #9 or group #22.
 
Jan 31, 2013
624
My son was there for park open today, but a bad phone connection got him boarding group 90. They are currently stuck at 88 with a predicted downtime of 2 hours. Not a happy camper, since DHS is packed right now.
 
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Mad Dog

Premium Member
Jan 30, 2013
17,583
Pittsburgh area
Touring Plans today released their new WDW crowd projection update for the year. They have downgraded DHS crowd projections for a good number of days, mostly due to the Boarding Groups causing evening crowds to lessen. From TP; "The Boarding Groups fill up quickly, so guests must arrive early in order to experience the new ride. Evening crowds have been lower since many people are completing everything at DHS early. With the limited capacity of the Boarding Groups, it seems that the overall park attendance is dampened. In this update (Crowd Calendar), many days at DHS crowd levels have gone down"......Seems like this is a good opportunity for guests that don't want the hassle of lining up early for RotR, to park hop into DHS later in the day, and be able to ride attractions with less waits than normal.
 
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Jan 17, 2019
73
ROTR had an awful day today. All boarding passes were gone within 25 seconds past 7:00 AM, I got 103. Cutoff for backup passes was 125. Rise made it to 94 today. I got a one-day Studios only ticket and a next-day Fastpass in my account to compensate; ticket expires Dec. 2022 instead of 2030 as CMs were telling people. Hopefully this info helps!