WILLIAM A. DAVIS
PRESIDENT & CHIEF EXECUTIVE OFFICER
UNIVERSAL ORLANDO RESORT
Dear Fellow Team Members,
Through our TSAT Survey, we have heard loud and clear that Team Member parking is an issue for many of our Team Members.
.....We took some steps to ease the pain, such as moving select teams to the North Parking Structure – but we realize that, especially in light of our increased business, it wasn’t enough.
.....I’m excited to tell you that today that we have a plan to fix it. Over the next few months, we will be moving the Entertainment team from T-65 to B-32 (the Vendor building) to create more room for parking. You will soon be seeing work in the main Team Member parking lot, as well as the lot in front of B-110, as we redesign the lots to create the needed spaces.
.....Our goal is to have the new parking lot ready by Spring Break.
.....Of course, during the holidays, we will have more Team Members on property than usual, so once again, Dr. Phillips High School is allowing us to park in their lot during the holiday from Sunday, December 18 through Sunday, January 1 for overflow parking when our main Team Member parking lot is full. Parking & Transportation will also provide shuttle service between the Dr. Phillips High School lot and Gate 2 during the lot’s availability.
.....Thank you for your patience as we worked to provide a permanent solution to the Team Member parking issue.