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Waits and Uptime Reports - Hagrid’s Magical Creature Motorbike Adventure

Discussion in 'Islands of Adventure' started by Joe, Jul 5, 2019.

  1. tielo

    tielo Veteran Member

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    Valid and these points need to be fixed, but you forget to mention number 6: everyone who experienced the ride loves it despite it's imperfections.
     
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  2. FatalBubbles

    FatalBubbles Newcomer

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    I don't really have any disagreement there, I haven't heard/read anyone say they don't like the ride itself. But just because a ride is good doesn't mean it's operating or doing fine. I would have expected 4 months after opening for most or all of these issues to be resolved, but that's my opinion.
     
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  3. UniversalRBLX

    UniversalRBLX Veteran Member

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    It't not unusual for a ride to take longer than a year to fix all of its issues.
     
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  4. Joe

    Joe aka TestTrack321 Staff Member Moderator

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    1-3 yup, still working on that. 4 happens when there are shut downs and I’ve only seen an issue once, on the third day of ops. 5 is just not really a *thing*.
     
  5. DK745

    DK745 Member

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    I've experienced no audio on Gringotts and Spider-man before. They were nice enough to let us re-ride without waiting very long. Do they do anything if you experience issues while riding on Hagrid?
     
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  6. Joe

    Joe aka TestTrack321 Staff Member Moderator

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    Yeah they let you reride.
     
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  7. Andysol

    Andysol Veteran Member

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    Apples and oranges. Can’t compare an occasional glitch/issue, like every ride has, with a ride that is having consistent issues with little to no resolution occurring thus far.
    Consistent is the key word here and why your F&F example doesn’t apply.

    Ya- you loop right around to the child swap area upon ride exit.

    It’s managed very well.
     
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  8. soma27

    soma27 Newcomer

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    Got in line yesterday around 1 - 150 posted, 120 actual.

    not as lucky right now. Got in line at 3:10 to a 150 min wait. Went great though the pre show (under 40 min), but now sitting in extended delay for at least 30 minutes with very limited announcements.

    EDIT - It was down for about 45 minutes, but eventually came back up and the total wait was 2:10. What an amazing ride. Got our first two rides in the past two days, and all smiles.
     
    Last edited: Oct 18, 2019
  9. Tyc00n96

    Tyc00n96 Rookie

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    Been in line for a little. Still under "weather delay" despite a pretty clear radar from what Ive seen
     
  10. boomerthom

    boomerthom Rookie

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    Anyone know how late Hagrid stays open on Saturdays? Is it typically 6pm?
     
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  11. rhino4evr

    rhino4evr Veteran Member

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    Oh here we are...mid October and the ride appears to have the same problem it did when it opened. So much for working out the bugs.
     
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  12. Brian G.

    Brian G. Staff Member Administrator

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    It does?
     
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  13. rhino4evr

    rhino4evr Veteran Member

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    Opening late
    Delays
    Closing early
    Lower than expected capacity due to # of trains.
    AAs not working

    I guess we can add no audio to the list?
     
  14. OLSinFLA

    OLSinFLA Veteran Member

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    There aren't as many delays. There certainly a heck of a lot more train running than when it opened. Hagrid was working when I rode so only thing I noticed was the one head on Fluffy. I suppose the could just put a disco light on it....
     
  15. Joe

    Joe aka TestTrack321 Staff Member Moderator

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    Few weeks ago it closed at 6pm and I was told their goal is to close the line at 3pm on weekdays and 6pm on weekends (prob Fri and Sat).
     
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  16. WillQ92

    WillQ92 Rookie

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    How dare you point out the obvious! :lol::bolt:
     
  17. jrn14

    jrn14 Veteran Member

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    Got in line at 2:34 with a 150 minute posted wait
     
  18. Brian G.

    Brian G. Staff Member Administrator

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    This discussion is becoming so tired. Sure, let's add no audio to the list because of one instance.

    I guess which is ultimately my point. Everyone is agreeance that the situation sucks. Poop happened. This isn't the first time a ride that pushes the envelope deals with opening year issues (RS Racers, FoP, Gringotts, etc). It doesn't help that it also had some bad luck with outside forces (rainier than usual summer, f'n bees). As it was said earlier, it is what it is. We don't need to keep beating the dead horse about it.
     
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  19. Mad Dog

    Mad Dog Premium Member

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    But...the bottom line...is that just about everyone who rides the attraction....absolutely LOVES' the ride. That's the main thing.
     
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  20. BBPH

    BBPH Veteran Member

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    Seeing as my experience of the no audio seems to have started this up let me go into a little more detail;

    Opening line ‘don’t mind the thestrals’ worked everything after that was off.

    They were incredibly professional and had us back on the ride within two minutes no questions asked, they also then tested this train with a team member to check the issues multiple times.

    My post was to highlight the positive in this situation not the negative (which I hardly see as a negative seeing as they are pretty on it making sure our ride was not ruined).

    Yes it still has some issues but we rode 5 times over a two week period and overall it was running great. We never got there early, we always got in line around mid day or later and had a great experience.

    .....and the biggest point is it still sits with both of us that this is the best ride we have ever been on (especially the night ride).
     
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